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Frequently Asked Questions

Find quick answers about wholesale ordering, product specifications, custom moulds, shipping, and payment before you place your next business enquiry.

Our usual minimum order quantity starts at 10 pieces, making it practical for serious retailers and bulk buyers.

You can send your requirements on WhatsApp with deity name, size, finish, and quantity. We then guide you on availability, pricing, and dispatch.

Yes — mixed designs are accepted in a single wholesale order. Each design must meet the 10-piece MOQ, and tier pricing is calculated on the total piece count across the order. Send your design list with quantities and we will confirm the best combination.

Pricing is shared based on design, size, finish, and quantity. Contact us directly for the latest rate sheet or project-based quote.

We offer three standard finishes on every catalog design: gold polish, antique brass, and natural brass. Custom oxidised-black finish is available on request for orders of 50+ pieces.

Most products are available across multiple sizes from 2 inches to 18 inches. Custom sizes above 18 inches are available on request for orders of 25+ pieces with a 6–8 week lead time.

Our manufacturing focus is pure brass idols suitable for devotional, retail, and gifting use.

We manufacture a wide range including Ganesh, Lakshmi, Shiva forms, Krishna, Hanuman, Saraswati, Durga, Ram Darbar, Vishnu, and more.

We offer brass idols of Ganesh, Lakshmi, Shiva, Krishna, Radha Krishna, Hanuman, Saraswati, Durga, Ram Darbar, Vishnu, Balaji, and many other devotional forms for wholesale buyers.

Gold polish brass idols have a brighter festive shine, while antique finish brass idols have a darker traditional look with more aged character and depth in detailing.

Many devotees keep brass idols at home to create a sacred puja space, support daily worship, and bring a sense of positivity, discipline, and devotional focus to the household.

Choose the idol size based on your mandir shelf depth, ceiling clearance, and daily puja setup. Smaller brass idols suit compact home temples, while medium sizes work well for dedicated puja rooms.

Yes, we dispatch wholesale orders across India with packaging designed for safer transit and repeat business reliability.

Products are checked and packed carefully to reduce movement, scratching, and breakage during transportation.

In-stock designs ship within 3–5 working days from advance payment clearance. Made-to-order or festival batches ship within 7–14 working days. Metro cities: 2–4 days after dispatch. Rest of India: 4–7 days.

Yes, we ship internationally. Gulf countries: 5–8 days by air. South-East Asia: 4–7 days by air. Europe, UK, USA, Canada: 7–12 days by air. Africa: 30–40 days by sea for orders above 100 kg. Indian export duty is zero under HS code 7419.

Yes — we ship internationally via air freight (5–12 days) or sea freight (30–45 days). All export orders include ISPM-15 wooden crates, commercial invoice, packing list, certificate of origin, and bill of lading or air waybill.

A custom mold is a dedicated mold made for a new design, pose, size, or market-specific development outside the standard catalogue.

The one-time mold cost is ₹5,000 for approved custom development projects.

Most custom developments take around 4 to 6 weeks depending on design complexity and approval timing.

Yes — the buyer owns the mould after production is complete. We store the mould free for 24 months at our Khatauli workshop for future re-orders; a nominal annual storage fee applies thereafter.

Yes, sample approval is an important part of the custom process so the final bulk production matches expectations.

We accept bank transfer (NEFT / RTGS / IMPS), UPI, and cheque for established partners. Every business order is invoiced with GST at 12% under HSN code 8306.29.

Yes — the standard payment cycle is 50% advance on order confirmation and 50% before dispatch. For orders below ₹50,000, 100% advance is required.

Yes — every wholesale order includes a GST tax invoice at 12% under HSN code 8306.29. Input tax credit is available for all GST-registered buyers.

Yes. Repeat buyers with 4+ orders can move to 30% advance and 70% against dispatch photos. After 12+ months of consistent history, 30-day post-dated cheque terms are available.

Still have questions?

Our team can help you understand sizes, finishes, pricing, custom development, or dispatch planning for your wholesale order.